Terms of service

Overview

This website is operated by Seond Ltd., trading as Onset. Throughout the site, the terms "we," "us," and "our" refer to Onset. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein.

These Terms apply to all users of the site — including browsers, customers, vendors, merchants, and contributors of content. Please read them carefully before accessing or using the site. If you do not agree to these Terms, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform through which we sell our products.

Section 1 — Online Store Terms

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence.
  • You may not use our products or Services for any illegal or unauthorised purpose, or in violation of any applicable laws.
  • You must not transmit any malicious code, worms, or viruses.
  • Breach of any of these Terms will result in immediate termination of your access to the Services.

Section 2 — General Conditions

  • We reserve the right to refuse Service to anyone for any reason at any time.
  • Your content (excluding credit card information) may be transmitted unencrypted over various networks. Credit card information is always encrypted during transfer.
  • You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

Section 3 — Accuracy, Completeness & Timeliness of Information

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify site content at any time and are not obligated to update any information. Any reliance on site content is at your own risk.

Section 4 — Modifications to the Service & Prices

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
  • We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

Section 5 — Products & Services

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Refund Policy.

We have made every effort to display product images and colours as accurately as possible, but cannot guarantee complete accuracy on all displays. We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue any product at any time. Any offer is void where prohibited.

Section 6 — Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors. You agree to provide accurate, complete, and current billing and account information for all purchases and to keep that information up to date.

For more details, see our Refund Policy.

Section 7 — Optional Third-Party Tools

We may provide access to third-party tools on an "as is" and "as available" basis, without warranties or endorsement of any kind. Your use of any such tools is entirely at your own risk. We accept no liability for any issues arising from the use of optional third-party tools.

Section 8 — Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site. Any transactions or interactions you have with third parties are solely between you and them. We recommend reviewing their terms and policies before engaging.

Section 9 — User Comments & Submissions

Any comments, ideas, or submissions you send to us may be used by us without restriction or compensation. You are solely responsible for the content of your submissions. Comments must not infringe on third-party rights, contain unlawful or harmful content, or include malicious code. We reserve the right to remove content that we determine, at our sole discretion, to be objectionable or in violation of these Terms.

Section 10 — Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies & Omissions

We reserve the right to correct errors, inaccuracies, or omissions — including in pricing, promotions, and product descriptions — and to cancel orders affected by such inaccuracies, at any time without prior notice.

Section 12 — Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose
  • To violate any applicable laws or regulations
  • To infringe on intellectual property rights
  • To harass, abuse, or discriminate against any individual or group
  • To submit false or misleading information
  • To upload viruses or malicious code
  • To collect personal information of others without consent
  • To spam, phish, scrape, or crawl the site
  • To interfere with or circumvent the security features of the Service

Violation of any prohibited use may result in immediate termination of your access.

Section 13 — Disclaimer of Warranties & Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Seond Ltd. (DBA Onset) and its directors, officers, employees, affiliates, agents, suppliers, and licensors shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the Service or any products purchased through it. Where local law does not permit the exclusion of certain warranties or limitations of liability, our liability shall be limited to the maximum extent permitted by law.

Section 14 — Indemnification

You agree to indemnify, defend, and hold harmless Seond Ltd. (DBA Onset) and its affiliates, officers, directors, agents, contractors, suppliers, and employees from any claim or demand — including reasonable legal fees — arising from your breach of these Terms or your violation of any law or third-party rights.

Section 15 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law. The remaining provisions shall remain in full force and effect.

Section 16 — Termination

These Terms remain in effect until terminated by either party. You may terminate at any time by ceasing use of the site. We may terminate your access at any time, without notice, if we believe you have violated these Terms. All obligations and liabilities incurred prior to termination shall survive.

Section 17 — Entire Agreement

These Terms, together with any policies posted on the site, constitute the entire agreement between you and Onset regarding the use of the Service and supersede all prior agreements and communications.

Section 18 — Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cyprus.

Section 19 — Changes to These Terms

We reserve the right to update or replace these Terms at any time by posting changes to this page. Your continued use of the site following any changes constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

Section 20 — Contact

Questions about these Terms should be directed to:

Seond Ltd., operating as Onset (DBA Onset) Spyrou Kyprianou 16, 6058 Larnaca, Cyprus Registered No: HE 433247 | VAT: CY10433247L 📧 hello@tryonset.com | 🌐 tryonset.com